Asbury Automotive Group Buys Park Place Dealerships for $1 Billion

By Mia Bevacqua Asbury Automotive Group Inc., one of the nation’s largest new-vehicle retailers, has agreed to purchase certain assets of the Park Place Dealerships....

Cadillac Live Digital Showroom Debuts Across the United States

By Mia Bevacqua  Consumers can now explore the Cadillac lineup from the comfort of their own home.  A new digital showroom, called Cadillac Live, launched...

Hyundai and Kia Dealers See Double-digit Sales Growth in November

By Mia Bevacqua If you have SUVs – they will come. At least that’s how it seems. Retails sales are up at both Hyundai and...

What’s the Lifetime Value of an Auto Buyer’s Customer Relationship?

Of all the things you do in a dealership on a daily basis, creating a value proposition for customers may not be high on...

NHTSA Recalls 1.4 Million More Vehicles for Takata Air Bags

By Mia Bevacqua  The Takata airbag saga isn’t over yet. Since 2014, more than 41.6 million vehicles from 19 different automakers have been affected by...

Auto/Mate DMS Offers Integration with Automated Dealer Kiosk Provider

Tracey E. Schelmetic Auto/Mate, which provides module-based DMS solutions for fixed ops, variable ops, accounting, report and sales, has added another module for express service...

Ally Financial Finds Nearly 70% of Americans Would Buy a Used Car

By Mia Bevacqua These days, the average price of a new car is over $37,000, compared to just over $20,000 for a used car. With...

myKaarma Partners with Uber to Offer Ridesharing Loaner Vehicles

Tracey E. Schelmetic In recent years, the fact that BMW has narrowly outsold other luxury brands such as Mercedes-Benz and Lexus has been partly chalked...

Honda Dealership Sells Cars for $1 On Black Friday

By Mia Bevacqua In Kenosha, WI, the best Black Friday deals weren’t at the shopping mall this year. Instead, they were at the local Honda...

It’s Time to Pay More Attention to Service Marketing

Many dealerships today are continuing to market to a business and profitability model that lies in the past. Research from NADA has found that...

AutoNation Sells One of the Largest Nissan Dealerships to HGreg.com

By Mia Bevacqua Canadian automotive retailer, HGreg.com, now owns one of the largest Nissan dealerships in the United States. The store was bought from AutoNation...

Study Finds Dealers Are Doing a Poor Job of Web Site Personalization

Tracey E. Schelmetic Are car dealers trying to market and sell according to “antiquated notions” about how consumers shop for and buy vehicles? Yes, according...

November Auto Sales Expected To Increase 4% From Last Month

By Mia Bevacqua  Cox Automotive just released its sales forecast for November. And it should instill holiday cheer in auto dealers across the country. Although...

Understory to Offer Unique Hail Damage Policy Based on Weather Radar

Tracey E. Schelmetic While most auto dealers have seen the costs of insurance rise precipitously in recent years, one group has seen their costs go...

AutoNation Names Former Office Depot Executive as New CFO

By Mia Bevacqua AutoNation – America’s largest automotive retailer – has stepped outside of the industry to find a new Chief Financial Officer. Last Friday,...

Dealer Groups Reported Double-Digit Certified Pre-Owned Sales in Q3

Tracey E. Schelmetic The good news for new vehicle sales is that they’re up slightly in the third quarter of 2019. The bad news is...

Car buyers Are Eager to Make a Purchase This Black Friday, Says Cars.com

By Mia Bevacqua  It’s that time of year again – Black Friday. For some people, that means fighting for deals at an overly-crowded shopping center....

HAAH and Zotye USA Introduce Oracle-based Solution for Parts Supply Chain Visibility

Tracey E. Schelmetic Visibility into the supply chain is a challenge for most businesses. Supply chain visibility involves being able to see in real time...

Study Finds Buyers Do Not Research Auto Finance

By Mia Bevacqua Shopping for an auto loan can be time-consuming. That’s why, according to a new study from peer-to-peer lending company, LendingClub, so many...

Ensuring Dealership Web Sites are ADA Compliant

Tracey E. Schelmetic While most retailers, including auto dealers, interpret the Americans with Disabilities Act (ADA) to be about physical access to the store, there’s...

J.D. Power Survey Pinpoints Top Auto Lenders and Emerging Trends

By Mia Bevacqua  Last week, J.D. Power announced the findings from its 2019 U.S. Consumer Financing Satisfaction Study. The survey, which polled 14,850 customers, is...

J.D. Power Study Finds Dealership “Rejectors” Are Put Off by Bad Web Sites

Tracey E. Schelmetic Judging from the amount of publicity online vehicle retailers like Carvana get – and their popularity with a younger demographic group –...

Toyota Responds to Consumer Demands with All-wheel Drive Sedans

By Mia Bevacqua In 2019, SUVs and light trucks accounted for 70% of all vehicle sales, with 5.9 million units moved. Meanwhile, sedan sales figures...

Anonymous Dealers Accuse Chrysler of Creating a “Sales Bank”

Tracey E. Schelmetic Twice in its history -- in 1980 and 2009 – Chrysler created a so-called “sales bank,” in which the company manufactured more...

Mini May Extend Franchise Opportunities to Non-BMW Dealers

By Mia Bevacqua  Up until now, all but one of Mini’s 121 U.S. dealers have also been BMW stores. The strategy is understandable, of course,...

App-based Vehicle Service Startup Wrench Adds $20 Million in Funding

Tracey E. Schelmetic Few people look forward to bringing their vehicle in for service. Even the most well-run service shops can take several hours to...

Consumers Want More Video Content – Not Written Word

By Mia Bevacqua  Everyone is vying for more clicks and hits these days. While, in the past, quality written content garnered sufficient online attention, today,...

Epicor Adds Features to MechanicNet Cloud CRM

Tracey E. Schelmetic Last June, CRM solutions provider Epicor acquired MechanicNet and since then, the CRM company has been making changes to improve the platform,...

GM Dealers Can Now Offer Commercial Customers OnStar Fleet Telematics

By Mia Bevacqua Since it was first introduced in select 1997 Cadillac models, OnStar has been riding along in GM vehicles. The telematics system, which...

Demo Program Finds High Consumer Enthusiasm for Self-Driving Vehicles

Tracey E. Schelmetic It’s apparently one of those technologies you have to use to love. While only a small fraction of Americans reports having ridden...