Ford to Build Nation’s Largest Electric Vehicle Charging Network

Tracey E. Schelmetic When new Ford all-electric vehicles hit the market next year, they will come standard with a Ford Mobile Charger that’s adaptable to...

Industry Analysis Finds Lease Penetration and CPO Sales on the Rise

By Mia Bevacqua Lease penetration – the percentage of new vehicle leases versus new vehicle sales – is at 29.6% through August, according to a...

Xtime Partners with CenPOS to Speed Service Payment Process

The fate of a dealership’s success or failure depends on its ability to retain customers. To do so, dealers must be making an active...

Relief In Sight for GM Dealers as UAW Strike Comes to a Close

By Mia Bevacqua  It’s been over a month since the United Auto Workers (UAW) went on strike against General Motors. The demonstration has affected OEMs,...

TireShop.com Aims to Help Independent Tire Shops Compete with Dealers

Independent tire dealers have always had their work cut out for them. They sometimes struggle to be visible over dealerships, though this task has...

Dealertrack Adds Digital Contracting to F&I Software Platform

By Mia Bevacqua  Some dealerships still keep paper deal jackets that are as thick as college textbooks. Dealertrack – a provider of dealership F&I solutions...

OfferUp Quintuples Number of Verified Auto Dealers in One Year

It takes a lot of chutzpah for an online vehicle retailer to try and compete with online giants like eBay, Craigslist and Facebook Marketplace,...

Low-income Americans Struggle to Afford Decade-Old Used Cars

By Mia Bevacqua In most parts of America, having a car is a necessity rather than a luxury. The problem is, both new and used...

Tax Max and Autotrader Partner to Calculate Customers’ Tax Refunds for Down Payments

Tracey Schelmetic It’s hardly surprising that Americans use their tax refunds for down payments on vehicles. Increasingly, some technology service providers are making it an...

‘Subaru Loves Pets’ Initiative Helps Animals and Wins Over Dog Owners

By Mia Bevacqua Nearly everyone loves dogs and other companion animals. And Subaru is cashing in on that emotion – while also helping our furry...

How Much Bad or Outdated Information is In Your CRM?

By Tracey E. Schelmetic It happens to everyone once in a while: you receive a piece of commercial mail that’s been forwarded from an address...

Automatic Emergency Braking: Safety Feature or Liability Risk?

By Mia Bevacqua Automatic emergency braking (AEB) is designed to improve vehicle safety. Yet there are mounting complaints that the technology often doesn’t work –...

Middle-Class Americans Can’t Afford Their Long-Term Car Loans

By Mia Bevacqua  Travel through any middle-class neighborhood and you’ll see a multitude of costly, late-model vehicles lined up. Fully-loaded pickup trucks, which often have...

DealerPolicy Study Uncovers Strong Opportunity for Dealers in Vehicle Insurance

By Tracey Schelmetic When it comes to dealing with insuring their vehicles, car buyers are overwhelmingly happy to let someone else do it. A study...

Innovative Mentorship Programs Aim to Help Employees and Boost Revenue

By Mia Bevacqua  It’s no secret the automotive industry is in desperate need of qualified technicians. Far too many techs lack the knowledge to complete...

Internet of Things Provider Partners with Sprint for Dealership Add-On Service

By Tracey E. Schelmetic The astronomical growth of “Internet of Things,” or IoT, devices, has not left the auto industry unmarked. Today, many smart car...

Report Finds Autonomous Vehicles Gaining Acceptance

By Mia Bevacqua Although fully autonomous vehicles (AVs) aren’t in dealership showrooms yet, it’s only a matter of time. Self-driving cars are steadily overcoming several...

UAW Strike Against GM Affecting the Availability of GM Parts

Tracey E. Schelmetic While the two-week old strike against GM by the United Auto Workers (UAW) may not have affected consumers and dealerships directly, that...

New Study Finds Car Buyers Warming Up to AI and Automation

By Mia Bevacqua Artificial intelligence (AI) used to be the stuff of science fiction movies. But now it’s everywhere – including the dealership showroom. And...

DealerMax Brand Acquired by Profit By Design Founders to Help Dealerships Expand Margins

By Tracey Schelmetic As circumstances shrink dealership profit margins, many businesses are turning to consultants to reform operations in a way that can maximize profitability...

Answer to Technician Shortage May Lie in Gen Z

By Mia Bevacqua Dealerships across the country are desperate for technicians – especially younger individuals who have many working years left. But trade schools in...

GM Adopts Dealer Inspire Website-Building Platform for Its 4,000 Dealerships

By Tracey E. Schelmetic Dealer websites can be a rather hit-and-miss affair for consumers. Some dealers are attentive to their websites and spend time ensuring...

Nissan Investing in US Charging Station Network

By Mia Bevacqua Without a doubt, one of the biggest hurdles for electric vehicles (EVs) is infrastructure. Consumers, especially those who live in rural areas,...

Memphis Dealer Association Opens New Technician Training School

As older auto technicians retire and the pace at which they’re replaced lags, more vehicle dealership associations are doing something about it by forming...

Study Measures Americans “Time Saved” Attitudes Toward Ride Sharing and Automated Vehicles

Are Americans eager to get into driverless vehicles for robo-rides to work? It would seem not, according to a new study by researchers at...

New Survey Gathers Customer Sentiment on Extended Vehicle Service Contracts

Extended vehicle service contracts are lucrative for auto dealers. They can often be a harder sell for customers, however, who initially see them only...

CarMax Adds Texas to Its Roster of States for Home Vehicle Delivery

Buy online? Check. Return policy? Check. Home delivery? Check. Sounds like an Amazon purchase, but in an increasing number of states, it’s actually a...

Consider What Customer Questions Your Website Should Be Answering

In the earliest days of car shopping, potential customers are trying to answer two fundamental questions: “What vehicle should I buy?” and “What dealer...

DMS Company Data Access Point Partners with ZestFinance for Machine Learning for Loans

While we still have a quaint image of loan officers sitting behind desks making decisions about vehicle loans as well as most other type...

Ford is Selling Its Canvas Subscription Business to Startup Fair

While recent business moves indicate that Ford is retreating from its business in Europe, largely due to an inability to meet stringent rules about...