AutoWriter’s vAuto Tool Automates Vehicle Descriptions for U.S. and Canadian Dealers

When it comes to dealership sales and marketing, one of the most dreaded yet unending tasks is the need to come up with vehicle...

GM and Michelin Unveil Prototype of Airless Tire

While much has changed about cars in the last 100 years, one detail has remained largely the same: tires are made out of pneumatically...

Subaru Building Ambitious Effort to Train More Service Technicians

While most of the sales news out of the auto industry is sobering these days, Subaru is in a rare and enviable position. The...

Are You Using Data and AI to Personalize Car Shoppers’ Browsing Experiences?

We’ve gotten used to our online browsing for products and services getting a bit personal. Do a Google search for deck furniture, for example,...

Let’s Talk About the Most Annoying New Car Features

Cars sell on features. That’s some conventional wisdom…take it or leave it. More specifically, the emotions created by a car’s features are what sell....

European Governments and Unions Express Doubts About FCA-Renault Merger

This week, Fiat Chrysler announced that it’s making plans to merge with Renault and create a company whose ownership would be split 50/50 between...

Analysts Predict May Sales Will Be Down, New Vehicle Price Tags Will Break Records

While the new vehicle retail sales numbers from May are not yet available, most analysts are predicting that they’ll fall from May 2018 sales....

FTC Clarifies: No Contract Language to Prevent Bad Consumer Reviews

With the influence of social media and online news today, it’s not a surprise that businesses live in dread of bad reviews. Bad reviews...

The Race to Control Smart Vehicle Data

There’s a new saying – or there should be – that anyone who has been in business for long enough in the twenty-first century...

Why Are So Few Dealers Adding F&I to Their Digital Storefronts?

Many dealers today are struggling to build a decent online storefront. They know that consumers do research online before they begin actively shopping for...

Installing GPS and Starter Interrupters in Vehicles Is a Legal Gray Area for Dealers...

“Don’t let customers drive off with your profits!" “Our easy-to-use tracking apps make it easy for car dealerships and auto finance companies track their assets.” “Sell...

Ford Announces 7,000 Layoffs to Flatten Bureaucratic Management Structure

Mirroring some of the actions of its competitor GM, Ford Motor Company announced this week that it will be trimming 7,000 white-collar jobs in...

Senator Jeff Merkley Will Introduce Bill to Phase Out Gasoline Vehicles

Is the internal combustion engine a dinosaur facing the asteroid? While legions of car-loving fans might say “no,” some scientists – and increasingly politicians...

Automakers Hold Their Collective Breath in Advance of Auto Tariff Decision or Delay

The automotive manufacturing sector is understandably nervous. Next week (in theory) the White House is due to decide whether it plans to impose expensive...

Facebook Launches New Dealership Sales and Marketing Tools

It’s impossible to talk about selling automobiles in 2019 without discussing Facebook. The social media behemoth, which has nearly 2.4 billion monthly users, isn’t...

Omnichannel Customer Communication in Dealership Sales

Americans are increasingly going online to begin – and sometimes complete – the car buying process. A new study from data company Freckle IoT...

Dealership Fraud Hotline Lets Employees Report Theft Anonymously

Employee theft in American businesses costs approximately $50 billion per year, and car dealerships are no exception. In some cases, other employees are aware...

GM Selling Lordstown Facility to Workhorse? Not So Fast

When GM announced back in November that it planned to close several plants, including one in Lordstown, Ohio that produced the Chevy Cruze sedan,...

Toyota and Honda Warn of Missed Earnings Forecasts

News of an escalating trade war with China has done little for the fortunes of automakers, and on Wednesday, both Toyota Motor Corp. and...

Google Opens Android Automotive to Third-Party Developers

Google’s Android Automotive open-source mobile operating system will soon be open to some outside developers, according to the company. The goal is to allow...

Ford Launches Revamped App-Based Customer Loyalty Program

Customer loyalty is a concept that increasingly important to business success, and with vehicles, it’s not just about the vehicle purchase or lease every...

New England’s Second Largest Dealer Group Educates Its Own Technicians

The labor shortage of automotive technicians is not easing up: if anything, it’s getting worse. There are approximately 750,000 auto technicians and mechanics in...

Near Record-High New Car Inventories Are Unsettling Many Dealerships

Setting records isn’t always a desirable thing, particularly when it comes to unsold vehicle inventories. At the beginning of April of this year, it’s...

Digital Odometer Fraud is On the Rise, Says Carfax

According to a new study by Carfax, odometer fraud is on the rise. The company is partnering with the National Highway Traffic Safety Administration...

April Auto Sales Show an Increasingly Lopsided Market

Who is buying cars in 2019 and who isn’t? A quick look at April’s auto sales provides a clue. At the lower price end...

Why Are EV Sales in the U.S. So Sluggish? It Might Be Psychology

Electric vehicles (EVs) are proving to be runaway successes in some parts of the world. The uptake has been particularly high in northern Europe....

Enterprise Becomes First Car Rental Company to Launch a Subscription Program

The vehicle subscription service is already a bit of an unknown landscape. It’s already got a few wreckages – most notably Cadillac and its...

Nissan’s Woes Continue with a Drop in Preliminary Operating Profit

Its beleaguered former CEO Carlos Ghosn aside, Nissan is not shaping up to have a great 2019. The Japanese automaker’s sales year ended in...

Connected Cars and Autonomy Will Change the Relationship Between Carmakers and Insurers

As vehicles become increasingly connected, they generate more and more data. While we know marketers would like to get their hands on as much...

Consumers Express Mixed Feelings About Payments Via Connected Car Platforms

We’re changing our ideas about what paying for services means. While most of us are accustomed to paying by credit or debit cards, and...