Ford Chief Says Company Will Wear Out Autonomous Vehicles in Four Years

Industry watchers who are conservative about the rise of the autonomous vehicle may not agree, but Ford believes the self-driving vehicle is in the...

Older Drivers More Distracted by In-Vehicle Systems

Increasingly, vehicle information systems (IVIS) are showing up as standard equipment in new cars. While the systems allows motorists new functionality related to communications,...

Systems Integrator Partners with Subaru and DMS Providers to Enable VIN Inquiry Functionality

With the plethora of information dealers need to keep track of, workers often find themselves having to toggle back and forth across multiple applications....

Dealer Software Companies Sue Arizona Over Data Privacy Legislation

In the increasingly complex effort to keep consumer data safe, industry interests are beginning to chafe at restrictions piling up by state and federal...

Software Integration Streamlines Retail Warranty Parts Reimbursement

Managing retail warranty parts reimbursement is a headache for dealer service center. The relationship between manufacturers and dealers has been inharmonious in the past,...

Augmented Reality: Smartglasses Deliver Hands-Free Tech Support to the Service Bay

by Al Bredenberg, Senior Writer Augmented reality (AR) is virtual reality’s lesser known twin. Rather than create a reality from scratch, as virtual reality does,...

GM and Volkswagen to Scrap Hybrids in Favor of EVs

Traditionally, hybrids have been automakers’ answer to consumers who want high levels of fuel efficiency, but not the fear of the unknown ("range anxiety")...

Vehicle Shopping by Virtual Reality Glasses

While online vehicle shopping has – to the surprise of many – seen a sharp uptick in the twenty-first century, there are some element...

Consumer Watchdog Warns of Mass Hacker Attacks on Connected Vehicles

The benefits of Internet-connected vehicles – namely, communications and convenience – are marketed widely. In the wrong set of circumstances, however, too much connectivity...

FTC Settlement with DealerBuilt Over Data Security Offers Lessons for All Dealerships

With vehicles retaining and sharing more data than ever before, the Federal Trade Commission has stepped up its policing of dealerships and third-party software...

Raw Materials Shortages May Stunt Growth of Sales of EVs

While the sales of electric vehicles have been patchy in the U.S., other nations have seen more success. In Norway, for example, plug-in electric...

DMS Software Provider Cited by FTC For Widespread Personal Data Breach

The news this week of a settlement between Equifax and the U.S. government as well as 48 states that will see the credit reporting...

Automakers and Dealers Finding Exemptions in New, Stringent Data Privacy Laws

As vehicles become smarter, the amount of data they collect escalates. Thanks to onboard systems and sensors, vehicles today can collect information about driving...

Silicon Valley Startup Testing Autonomous Truck Platooning System

While autonomous driving technology may not exactly be taking the personal vehicle world by storm yet – though you’d never know if from the...

Automakers Plan Virtual Reality to Ban Boredom in Self-Driving Cars

Autonomous vehicle technology has promised to solve a lot of the world’s travel-related ills. It could help regulate the flow of traffic, rerouting vehicles...

Automakers Hire Hackers to Probe for Vulnerabilities in Onboard Systems

As connected cars become more sophisticated, collect more data and are more responsible for passenger and pedestrian safety, it’s natural to wonder if this...

Volkswagen Launches Free-Floating App-Based Car-Sharing Program in Berlin

“It’s electric” may sound like a flashback to a dance floor in the 1980s, but it’s also emblazoned on the side of Volkswagen’s new...

Virtual Showrooms May Be the Answer to Shrinking Profit Margins

A large vehicle showroom is often considered to be a sacred element of the car sales process. It’s the jewel in the center of...

DMS Company Settles with FTC Over Data Breach

Given the nature of the auto sales business, most dealers keep at least some sensitive personal information in their files—names, Social Security numbers, bank...

Emerging Catalog Technologies Can Rev Up Auto Parts Sales

By Al Bredenberg, Senior Writer Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...

Group 1 Automotive Begins Pilot of Its AcceleRide Online Buying Platform

Vehicle buyers are shopping online more than ever. They’re not only researching makes and models, they’re investigating features, looking at photos, taking virtual “walk...

Hertz Enters the Increasingly Crowded Vehicle Subscription Market

With autonomous driving, car-sharing and vehicle subscriptions, the automotive headline of the year might be something like, “Alternatives to Vehicle Ownership.” Younger Americans, cash-strapped,...

GM and Michelin Unveil Prototype of Airless Tire

While much has changed about cars in the last 100 years, one detail has remained largely the same: tires are made out of pneumatically...

Are You Using Data and AI to Personalize Car Shoppers’ Browsing Experiences?

We’ve gotten used to our online browsing for products and services getting a bit personal. Do a Google search for deck furniture, for example,...

Let’s Talk About the Most Annoying New Car Features

Cars sell on features. That’s some conventional wisdom…take it or leave it. More specifically, the emotions created by a car’s features are what sell....

The Race to Control Smart Vehicle Data

There’s a new saying – or there should be – that anyone who has been in business for long enough in the twenty-first century...

Installing GPS and Starter Interrupters in Vehicles Is a Legal Gray Area for Dealers...

“Don’t let customers drive off with your profits!" “Our easy-to-use tracking apps make it easy for car dealerships and auto finance companies track their assets.” “Sell...

Google Opens Android Automotive to Third-Party Developers

Google’s Android Automotive open-source mobile operating system will soon be open to some outside developers, according to the company. The goal is to allow...

Digital Odometer Fraud is On the Rise, Says Carfax

According to a new study by Carfax, odometer fraud is on the rise. The company is partnering with the National Highway Traffic Safety Administration...

Why Are EV Sales in the U.S. So Sluggish? It Might Be Psychology

Electric vehicles (EVs) are proving to be runaway successes in some parts of the world. The uptake has been particularly high in northern Europe....