The Five Key Questions of DCG Capital: Question One

by Kevin Donovan This is the first in a five-part series of articles about the various ways in which DCG Capital can assist automotive dealerships....

Stories From The Field: Dealers Versus The Internet

By Bruno Lucarelli In 2004, I was selling Autotrader.com’s used car listing service. Even that far into the internet age, most car dealers still likened...

Stories From the Field: Should Your Dealership Abandon Traditional Media?

by Bruno Lucarelli When I moved from local TV to local Digital Media Sales at Autotrader.com in 2004, no one could have anticipated what impact...

DCG Capital: Investing In Your Capital

Operating a successful dealership can be a challenging, but rewarding, experience. Securing a business loan from a traditional lender, however, can often end up...

From Boss to Coach: BUT HOW?

A version of this article was originally published on LinkedIn by Stephanie Licata, M.A. A.C.C.  I just read my zillionth article on how bosses are...

Stories From The Field: Outsourced Staffing Increases CSI

By Bruno Lucarelli It’s 8:30 AM on Monday. Service customer vehicles are stacked up all the way to the highway. Without anyone to direct them,...

Stories from The Field: Assembly Line: Good for Cars, Bad for SEO

by Bruno Lucarelli When consumers start car shopping in the twenty-first century, they don’t turn on the radio or local cable television to do it....

Stories From The Field: Charity And ROI Are Not Mutually Exclusive

by Bruno Lucarelli Auto dealers are some of the largest retailers in communities across America and, as local businesses, they are expected to participate in...

Are You Listening to Your Customers?

How Your BDC Can Hurt You by Not Answering Your Customers’ Questions by Brian Brown, COO, Dave Cantin Group Have you ever told a white lie...

Is Your Dealership Retaining Top Talent?

By Stephanie Licata, M.A., A.C.C. You may wonder why your “best salesperson” left your dealership or why you keep investing in people who don’t stay....

Before You Finalize Your 2019 Advertising Budget, Analyze Last Year’s Budget

By Brian Brown, COO, Dave Cantin Group It’s the beginning of a New Year, which means a lot of things for your dealership, not least...

Success in Dealership Sales and Acquisitions Requires Due Diligence

In the buying and selling of dealerships, one of the most critical aspects is having the right information to evaluate and ultimately craft both...

Avoid Over-Communicating with Too Many Email Blasts

By Brian Brown, COO, Dave Cantin Group How many times a month does your store send out an e-mail blast to customers? Once? Three times?...