Nissan’s Woes Continue with a Drop in Preliminary Operating Profit

Its beleaguered former CEO Carlos Ghosn aside, Nissan is not shaping up to have a great 2019. The Japanese automaker’s sales year ended in...

Connected Cars and Autonomy Will Change the Relationship Between Carmakers and Insurers

As vehicles become increasingly connected, they generate more and more data. While we know marketers would like to get their hands on as much...

Consumers Express Mixed Feelings About Payments Via Connected Car Platforms

We’re changing our ideas about what paying for services means. While most of us are accustomed to paying by credit or debit cards, and...

Does Audi’s Green Light Optimized Speed Advisory Actually Work?

We’ve all had those days when it seems like every traffic light that we approach is red. We start to wonder if we have...

Toyota Begins Restructuring of Toyota Motor Credit

Toyota Motor Credit, more commonly known as Toyota Financial Services, is making some changes. The company recently announced that it plans to consolidate 29...

Volvo U.S. CEO Warns Vehicle Dealers Jeff Bezos Is Coming for Their Business

At a National Automobile Dealers Association (NADA) event collocated with this week’s New York International Auto Show, Anders Gustafsson, CEO of Volvo Car’s U.S.,...

Dealership Employment and Payroll Rose in 2018, According to NADA

While much of the news regarding car sales has been negative or neutral in recent months, there is one bright spot: employment. According to...

Is Your Dealership Retaining Top Talent?

By Stephanie Licata, M.A., A.C.C. You may wonder why your “best salesperson” left your dealership or why you keep investing in people who don’t stay....

Analytics Help Combat Dealership Fraud and Embezzlement

Has your dealership been a victim of embezzlement or theft? If you’re like more than half of American auto dealerships, you’ve had some theft,...

NHTSA Completes Feasibility Report on Mandatory Tire Identification

In December of 2015, Congress passed the Fixing America's Surface Transportation (FAST) Act. One of the mandates of the FAST Act was the creation...

Illinois Bill Aims to Overturn Sunday Auto Sales Ban for the Sixth Time

If Illinois’ Senate Bill 22 becomes law, the state’s auto dealers might find themselves doing something they’ve never had to do before: work on...

FCA Settles Lawsuit by Dealers Pressured to Submit Fake Sales Numbers

More than three years after it arrived in court, an antitrust lawsuit against Fiat Chrysler Automobiles NV’s U.S. unit has come to an end...

New Vehicle Interest Rates to Hit Highest Level in a Decade

The rise in interest rates is squeezing both car buyers, who are finding new vehicles increasingly out of their reach because of high payments,...

DMS Industry Set to Grow Thanks to Technology

Dealer management systems (DMS), which lie at the core of dealership businesses, were once a rather standalone solution. Dealers and sales personnel often had...

Cox’s vAuto Updates Dealer Trade Tool in Conquest Platform

On average, auto dealers are making 22 trades per month. Unfortunately, approximately 17.7 percent of those trades happen at a loss. This is according...

Michigan Secretary of State Shuts Nine Auto Dealerships for Rules Violations

On Thursday of last week, the office of the Michigan’s Secretary of State announced that it had ordered the closure of six auto dealership...

Chrysler Dealers Shuttered During 2009 Bankruptcy To Get Their Day in Court

At the time of its bankruptcy filing in April of 2009, Chrysler had a total of 3,181 authorized dealers in operation. Since just over...

Who Sold the Most Vehicles in the U.S. in 2018?

If you said, “Auto Nation,” it’s a close guess. The Fort Lauderdale-based auto retailer has more than 360 retail locations, and last year alone,...

Ford X Startup Incubator Launches Find Your Ford Online Platform

Ford X is an in-house startup incubator that puts money behind ideas, most of them from Ford employees. The goal is to keep a...

Edmunds’ First Quarter Sales Forecasts See Reduced Volume Despite SAAR Over 17 Million

Edmunds forecasts for the first quarter of 2019 bring a mixed bag of news. The good news is that March represents the first month...

Cleveland Auto Dealer Debuts Blockchain Software for Vehicle Titles

We do many things online or on our smart phones today, but some of them – including the distribution of auto titles – are...

Carvana Chooses Pittsburgh for Its 16th Vending Machine

Last week, e-commerce-based vehicle seller Carvana announced the opening of its second car vending machine in Pennsylvania. The new structure, located at 1300 Brockwell...

Digital Communications Top Auto Service Customers’ Satisfaction Ratings

In your vehicle service department, are you communicating with customers how they want, or are you still dictating to customers what you want? The...

Edmunds Predicts Record Numbers of Preowned Vehicle Sales in 2019

While a variety of external factors – including rising interest rates, stagnating wages and rising sticker prices in anticipation of a trade war --...

Major Online Auto Parts Supplier Settles with California for Emissions Violations

California has some of the toughest environmental rules in the country, particularly when it comes to air pollution. The California Air Resources Board (CARB)...

Cox Dealer Sentiment Index Shows Slight Improvements in First Quarter of 2019

Vehicle dealers are feeling a little bit better in the start to 2019. This is according to the first quarter Cox Automotive Dealer Sentiment...

Volvo Becomes First Automaker to Adopt Post-Crash Connected Car Service Accident Advisor

While connected car technology is often assumed to be mostly “infotainment,” a mix of music and web browsing with perhaps a little navigation thrown...

Automakers Should Strengthen Incentives to Help Young Car Buyers

Buying a first car has been a landmark of adult success for generations. Increasingly, however, it’s out of reach of many Millennial-generation Americans thanks...

How Does Tesla Plan to Walk Out of Its Store Lease Commitments?

Was Tesla head Elon Musk’s surprise decision to shut down its retail stores a brilliant move to save money and reduce the cost of...

2018’s Vehicles with the Longest “Days to Turn” Rates

In the U.S., customer tastes in vehicles can shift unpredictably. In recent years, customers have preferred larger vehicles such as trucks, SUVs and cross-overs,...