As Used Car Market Heats Up, CarMax Exceeds Earnings Expectations

Following last week’s report that the U.S. may have already reached “peak car,” or the high point of new car sales – in part...

Advanced Safety Features Add Thousands to Vehicle Repair Bills

When we install burglar alarms in our homes, our home insurance premiums go down. When we take preventive steps to keep in good health,...

Edmunds Launches Premier Program to Connect Dealers to Motivated Buyers

While all leads are valuable – even the ones who come to the website or the store just to look – it’s the “highly...

Dealership Charitable Donations and Return on Investment Are Not Mutually Exclusive

By Bruno Lucarelli Auto dealers are some of the largest retailers in communities across America and, as local businesses, they are expected to participate in...

Some Signs Point to the U.S. Having Reached “Peak Car”

Has the United States reached “peak car”? It was once nearly unthinkable, given the love that Americans have for their vehicles. Many analysts, however,...

Proposed New York Legislation Would Effectively Shut Down Auto Brokers

Some New York auto dealers have had it with auto brokers. They’re blaming brokers for a host of ill-effects on their businesses, including the...

Virtual Showrooms May Be the Answer to Shrinking Profit Margins

A large vehicle showroom is often considered to be a sacred element of the car sales process. It’s the jewel in the center of...

DMS Company Settles with FTC Over Data Breach

Given the nature of the auto sales business, most dealers keep at least some sensitive personal information in their files—names, Social Security numbers, bank...

Emerging Catalog Technologies Can Rev Up Auto Parts Sales

By Al Bredenberg, Senior Writer Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...

Cox Dealer Sentiment Index Shows Small Uptick in Market View

The second quarter 2019 Cox Automotive Dealer Sentiment Index (CADSI) released this week contains a mixed bag of information. Despite the slight upturn in the current...

Alliance of Automakers Urges White House to Reach Fuel Standards Compromise

If the White House had imagined that American automakers would be grateful for the Trump administration’s proposal to lower fuel economy standards from Obama-era...

Dealership Grassroots Events in the Digital Age: It’s Not All About ROI, Is It?

This article was originally published by Skip Winter on LinkedIn and is used with permission. After more than 20 years of marketing, branding, and over...

Group 1 Automotive Begins Pilot of Its AcceleRide Online Buying Platform

Vehicle buyers are shopping online more than ever. They’re not only researching makes and models, they’re investigating features, looking at photos, taking virtual “walk...

Hertz Enters the Increasingly Crowded Vehicle Subscription Market

With autonomous driving, car-sharing and vehicle subscriptions, the automotive headline of the year might be something like, “Alternatives to Vehicle Ownership.” Younger Americans, cash-strapped,...

AutoWriter’s vAuto Tool Automates Vehicle Descriptions for U.S. and Canadian Dealers

When it comes to dealership sales and marketing, one of the most dreaded yet unending tasks is the need to come up with vehicle...

GM and Michelin Unveil Prototype of Airless Tire

While much has changed about cars in the last 100 years, one detail has remained largely the same: tires are made out of pneumatically...

Subaru Building Ambitious Effort to Train More Service Technicians

While most of the sales news out of the auto industry is sobering these days, Subaru is in a rare and enviable position. The...

Are You Using Data and AI to Personalize Car Shoppers’ Browsing Experiences?

We’ve gotten used to our online browsing for products and services getting a bit personal. Do a Google search for deck furniture, for example,...

Let’s Talk About the Most Annoying New Car Features

Cars sell on features. That’s some conventional wisdom…take it or leave it. More specifically, the emotions created by a car’s features are what sell....

European Governments and Unions Express Doubts About FCA-Renault Merger

This week, Fiat Chrysler announced that it’s making plans to merge with Renault and create a company whose ownership would be split 50/50 between...

Analysts Predict May Sales Will Be Down, New Vehicle Price Tags Will Break Records

While the new vehicle retail sales numbers from May are not yet available, most analysts are predicting that they’ll fall from May 2018 sales....

FTC Clarifies: No Contract Language to Prevent Bad Consumer Reviews

With the influence of social media and online news today, it’s not a surprise that businesses live in dread of bad reviews. Bad reviews...

The Race to Control Smart Vehicle Data

There’s a new saying – or there should be – that anyone who has been in business for long enough in the twenty-first century...

Why Are So Few Dealers Adding F&I to Their Digital Storefronts?

Many dealers today are struggling to build a decent online storefront. They know that consumers do research online before they begin actively shopping for...

Installing GPS and Starter Interrupters in Vehicles Is a Legal Gray Area for Dealers...

“Don’t let customers drive off with your profits! “Our easy-to-use tracking apps make it easy for car dealerships and auto finance companies track their...

Ford Announces 7,000 Layoffs to Flatten Bureaucratic Management Structure

Mirroring some of the actions of its competitor GM, Ford Motor Company announced this week that it will be trimming 7,000 white-collar jobs in...

Senator Jeff Merkley Will Introduce Bill to Phase Out Gasoline Vehicles

Is the internal combustion engine a dinosaur facing the asteroid? While legions of car-loving fans might say “no,” some scientists – and increasingly politicians...

Automakers Hold Their Collective Breath in Advance of Auto Tariff Decision or Delay

The automotive manufacturing sector is understandably nervous. Next week (in theory) the White House is due to decide whether it plans to impose expensive...

Facebook Launches New Dealership Sales and Marketing Tools

It’s impossible to talk about selling automobiles in 2019 without discussing Facebook. The social media behemoth, which has nearly 2.4 billion monthly users, isn’t...

Are You Listening to Your Customers?

How Your BDC Can Hurt You by Not Answering Your Customers’ Questions by Brian Brown, COO, Dave Cantin Group Have you ever told a white lie...