Hyundai and Kia Dealers See Double-digit Sales Growth in November

By Mia Bevacqua If you have SUVs – they will come. At least that’s how it seems. Retails sales are up at both Hyundai and...

NHTSA Recalls 1.4 Million More Vehicles for Takata Air Bags

By Mia Bevacqua  The Takata airbag saga isn’t over yet. Since 2014, more than 41.6 million vehicles from 19 different automakers have been affected by...

Is Your Dealership Building Loyalty in the Service Drive?

Here are a few strategies from experts in the field who have a wealth of experience on how to win in the service lane and succeed in service management.

Ally Financial Finds Nearly 70% of Americans Would Buy a Used Car

By Mia Bevacqua These days, the average price of a new car is over $37,000, compared to just over $20,000 for a used car. With...

myKaarma Partners with Uber to Offer Ridesharing Loaner Vehicles

Tracey E. Schelmetic In recent years, the fact that BMW has narrowly outsold other luxury brands such as Mercedes-Benz and Lexus has been partly chalked...

AutoNation Sells One of the Largest Nissan Dealerships to HGreg.com

By Mia Bevacqua Canadian automotive retailer, HGreg.com, now owns one of the largest Nissan dealerships in the United States. The store was bought from AutoNation...

November Auto Sales Expected To Increase 4% From Last Month

By Mia Bevacqua  Cox Automotive just released its sales forecast for November. And it should instill holiday cheer in auto dealers across the country. Although...

AutoNation Names Former Office Depot Executive as New CFO

By Mia Bevacqua AutoNation – America’s largest automotive retailer – has stepped outside of the industry to find a new Chief Financial Officer. Last Friday,...

Inventory and the Art of Group Mind Reading

By Kathryn Pomroy To the consumer, dealer inventory is very personal. If within a 100-mile radius, a consumer finds a dozen vehicles that somewhat match...

Buy Here, Pay Here: A Growing Revenue Stream for Many U.S. Dealerships

By Desiree Homer Buy Here, Pay Here (BHPH) is a polarizing subject for dealers. You either love it or you don’t want to know about...

Anonymous Dealers Accuse Chrysler of Creating a “Sales Bank”

Tracey E. Schelmetic Twice in its history -- in 1980 and 2009 – Chrysler created a so-called “sales bank,” in which the company manufactured more...

Mini May Extend Franchise Opportunities to Non-BMW Dealers

By Mia Bevacqua  Up until now, all but one of Mini’s 121 U.S. dealers have also been BMW stores. The strategy is understandable, of course,...

OEMs and Independent Repair Shops Take Their Fight to the FTC

Tracey E. Schelmetic With the increasing complexity of today’s vehicles – particularly when it comes to crash avoidance systems and other automated functions – the...

Adjusting to the Post-Cash for Clunkers Market

Remembering the frenzy that was and discussing the industry best practices since By Desiree Homer There’s not an industry that wasn’t affected by what many called...

Porsche Dealers Launch Digital Retail Pilot Program

By Mia Bevacqua Digital automotive retail – an approach once reserved for companies like Carvana and Vroom – is becoming increasingly popular amongst franchised dealers....

The Importance of OEM Parts & Accessories for Dealers

By Amy Corr In the automotive industry there are really two options when it comes to replacement parts: Original equipment manufacturer (OEM) parts or Aftermarket...

NADA Report Shows Dealerships Are Spurring Economic Growth

By Mia Bevacqua The National Automobile Dealers Association (NADA) found the average dealership employee earned a salary of $72,800 in 2018. By comparison, during 2019,...

Chinese Carmaker Zoyte Signs 100 U.S. Dealer Agreements

While Chinese cars are not a common sight in the U.S., that would appear to be about to change. Zotye USA, the American distributor...

Industry Analysis Finds Lease Penetration and CPO Sales on the Rise

By Mia Bevacqua Lease penetration – the percentage of new vehicle leases versus new vehicle sales – is at 29.6% through August, according to a...

Relief In Sight for GM Dealers as UAW Strike Comes to a Close

By Mia Bevacqua  It’s been over a month since the United Auto Workers (UAW) went on strike against General Motors. The demonstration has affected OEMs,...

TireShop.com Aims to Help Independent Tire Shops Compete with Dealers

Independent tire dealers have always had their work cut out for them. They sometimes struggle to be visible over dealerships, though this task has...

Innovative Mentorship Programs Aim to Help Employees and Boost Revenue

By Mia Bevacqua  It’s no secret the automotive industry is in desperate need of qualified technicians. Far too many techs lack the knowledge to complete...

UAW Strike Against GM Affecting the Availability of GM Parts

Tracey E. Schelmetic While the two-week old strike against GM by the United Auto Workers (UAW) may not have affected consumers and dealerships directly, that...

Answer to Technician Shortage May Lie in Gen Z

By Mia Bevacqua Dealerships across the country are desperate for technicians – especially younger individuals who have many working years left. But trade schools in...

GM Adopts Dealer Inspire Website-Building Platform for Its 4,000 Dealerships

By Tracey E. Schelmetic Dealer websites can be a rather hit-and-miss affair for consumers. Some dealers are attentive to their websites and spend time ensuring...

Memphis Dealer Association Opens New Technician Training School

As older auto technicians retire and the pace at which they’re replaced lags, more vehicle dealership associations are doing something about it by forming...

New Survey Gathers Customer Sentiment on Extended Vehicle Service Contracts

Extended vehicle service contracts are lucrative for auto dealers. They can often be a harder sell for customers, however, who initially see them only...

CarMax Adds Texas to Its Roster of States for Home Vehicle Delivery

Buy online? Check. Return policy? Check. Home delivery? Check. Sounds like an Amazon purchase, but in an increasing number of states, it’s actually a...

Dealers Look to Incentives for New Car Profitability

By Kathryn Pomroy Between 2009 and 2016, dealers saw car sales rise steadily. Over the past few years, however, vehicle production has slumped due to...

Cox Adds Features to CAR&I Solution

Closing a deal may mean different things in different sales transactions, but all deals require one thing: the most updated information possible. Dealers need...